How to submit a request
Send your request from the email address associated with your enquiry, account or project. State whether you request access, correction, deletion, restriction, portability, objection or withdrawal of consent.
To protect confidential project information, MUAN SRL may ask for reasonable proof of identity before releasing or changing personal data.
Create privacy request emailResponse period
MUAN SRL aims to respond without undue delay and normally within one month. Where a request is complex or numerous, the legally permitted extension may apply and the requester will be informed.
Important limitations
Some information cannot be deleted immediately when it must be retained for accounting, tax, contractual, fraud-prevention or legal-claims purposes, or where deletion would affect the rights and freedoms of another person.