General Terms of Service

The website muansrlmusic.ro presents professional services supplied by MUAN S.R.L., including music production, recording, arrangement, mixing, mastering, creative consultancy, artist services and related activities. The website does not sell physical products.

A form submission, displayed package or website message is a request for information or services and does not by itself create a final project contract. A project becomes binding only after MUAN SRL and the client accept the specific offer, order confirmation or private written agreement and any agreed advance is paid.

The private agreement sets the project scope, price, VAT treatment, payment schedule, delivery period, revision limit, confidentiality, intellectual-property terms and cancellation consequences. If these general terms conflict with a signed private agreement, the private agreement prevails for that project.

• Provide accurate contact, billing and project information.
• Supply usable files and instructions within the agreed time.
• Keep copies of original recordings and project material.
• Confirm that all submitted lyrics, recordings, samples, images and other material may lawfully be used for the requested work.
• Not upload unlawful, infringing, deceptive, malicious or harmful material.

Time estimates begin when MUAN SRL has received the required materials, instructions and agreed payment. Client delays, incomplete files, changed instructions or third-party platform delays may change the delivery date.

Website prices, where shown, relate to professional services and may be estimates or package starting prices. The final price, applicable VAT and payment stages are confirmed in the individual offer or private contract. Bank and payment details are provided privately and are not published as part of these terms.

Included revisions, additional-revision fees, cancellation rights and any refund are determined by the specific private agreement and the stage of work already completed. Completed professional work, reserved production time and non-recoverable third-party costs may be charged as permitted by the agreement and applicable law.

Ownership, licences, master rights, credits, distribution permissions, portfolio use and any transfer of rights arise only from the individual written agreement. No copyright or neighbouring right is transferred merely because a visitor submits a form or uploads a file for evaluation.

MUAN SRL retains its pre-existing methods, templates, know-how, tools and materials unless a private agreement expressly states otherwise.

Client contracts, identity documents, project files, negotiated commercial conditions and signatures are private. They are not made publicly available on the website. Access may be restricted to MUAN SRL, the client and necessary professional providers.

Distribution platforms, streaming services, social networks and payment or hosting providers operate under their own rules. MUAN SRL cannot guarantee acceptance, ranking, monetisation, editorial placement, audience growth or uninterrupted availability on a third-party platform unless expressly guaranteed in writing and legally controllable by MUAN SRL.

Users must keep account credentials confidential and notify MUAN SRL of suspected unauthorised access. MUAN SRL may suspend access required to protect users, systems, projects or legal rights.

MUAN SRL remains responsible to the extent required by applicable law and the private agreement. It is not responsible for losses caused by inaccurate client instructions, unlawful client material, failure to keep original backups, unauthorised account use, or events outside reasonable control. Nothing in these terms excludes liability that cannot lawfully be excluded.

These general terms are governed by Romanian law. The parties should first attempt an amicable resolution. Subject to mandatory consumer-protection rules, disputes fall within the jurisdiction of the competent Romanian courts, including the competent courts in Iași where legally permitted.

MUAN S.R.L. · info@muansrlmusic.ro · +40 752 625 504